How It Works

Empowering Families with Knowledge and Support

At KNOWN, we believe that trust begins with understanding. Our step-by-step process makes it easy to gain reliable insights, start meaningful conversations, and create a foundation of openness within your family. Explore how our testing solutions and resources provide everything you need to foster a safe, supportive environment at home.

  • 1. Choose the Right Test For Your Family

    We offer a range of options, including our comprehensive 12-panel lab-certified test, which detects a wide variety of substances. Each test is processed through a CLIA-certified laboratory, ensuring the highest standards of accuracy and reliability. Select the test that meets your needs, and we’ll deliver it straight to your door with free shipping and the privacy you deserve.

  • 2. Private Testing, On Your Terms

    Your teen can take the test in the comfort of your home—no pressure, no stress. The collection process is straightforward and easy to follow. Once the test is complete, simply send it back using our prepaid, HIPAA-compliant packaging, ensuring the highest level of privacy and protection for your family’s information.

3. Get Real-Time Results for Alcohol Nicotine, and Narcotics

With our instant alcohol, nicotine and drug tests, parents can receive real-time results, right at home. No waiting for lab reports—these tests are designed to give you immediate answers, helping you address concerns quickly and effectively.

  • 4. Lab-Certified Confidential Results

    For our 12-panel lab hair follicle test, once processed, you’ll receive confidential results directly through a secure platform. These results provide a 3-month history, giving you a comprehensive view of substance use over time. Your family’s data is never stored, and no results are tied to any medical record, keeping everything completely private and under your control.

  • 5. Start the Conversation

    Each test includes conversation starters and talking points to help parents introduce the concept, explain the process, and share the "why" with their teens. We provide the tools to guide your family through this important dialogue, making it easier to start those sometimes difficult, but necessary, conversations.

6. Reward Participation, Build Collaborative Independence

At KNOWN, we believe that accountability and trust are built through participation, not punishment. That’s why teens receive rewards simply for taking the test—reinforcing their involvement in a positive way, no matter the result. This approach fosters collaborative independence, where parents and teens work together to build trust, encouraging teens to take ownership of their decisions while feeling supported. Every test, whether negative or positive, strengthens the connection and mutual understanding between families.

KNOWN is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Target.
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