At KNOWN, we offer a range of drug testing options, including a 12-panel lab-certified hair test, a 12-panel instant drug test, an instant nicotine test, and and an instant alcohol test. The hair test is returned to our CLIA-waived lab, and results are shared securely with you. Simply choose the test(s) that fit your needs.

We take privacy seriously. Your test results are 100% confidential and never linked to medical records. Results are accessible only through a secure platform, and we do not store your personal data. Results are accessed with an 8-digit code void of any identifiable personal information.

• Hair Test: Lab results are typically available within 5-7 business days after the sample is received.
• Instant Drug, Alcohol and Nicotine Tests: These tests provide real-time results, so no lab processing is needed.

Each KNOWN hair test detects a range of substances, including Amphetamines, Methamphetamines, Barbiturates, Benzodiazepines, Marijuana, Cocaine, Phencyclidine, Opiates, Oxycodone, Methadone, Buprenorphine, Fentanyl, and 6-AM (Heroin).

We offer 30-day refunds for unopened tests, minus the cost of shipping. We happily replace any packages that arrived damaged at no cost! Please contact support@knownathome.com for assistance.

Shipping is free on all orders. You will receive a tracking number once your order is shipped. Shipping typically takes 5-7 business days. We do not offer international shipping at this time.

No, KNOWN tests are for educational purposes only. If you have any concerns about the results, we recommend consulting with a licensed medical provider.

Yes, for individuals ages 18 and over, permission is required for testing, as they are legally considered adults. Ensure proper consent is obtained.

All KNOWN test kits are shipped in a branded mailer, void of any words or images that are associated with substances or drugs in any capacity.

Each lab-certified hair test is designed for one individual. If you need to test multiple family members, you will need to purchase a separate kit for each person.

Yes, after sending in your sample, you can track the status of your test through a secure platform, where you’ll also retrieve your confidential results once they’re ready.

No special equipment is needed. The lab-certified hair, instant drug, alcohol and nicotine tests are designed for easy, at-home use and include step-by-step instructions. All materials are included with your order.

While participation is voluntary, we encourage involvement in a non-punitive way. By focusing on open communication and support, KNOWN fosters collaboration rather than confrontation. We encourage families to work with a licensed mental health provider to help mediate conflict if it is impacting their ability to procure a test.

A positive test is for forensic purposes only and indicates that the substances tested for were found during the testing process. Additional tests can be used to validate or verify results, or via a licensed medical provider.

KNOWN's tests are processed through CLIA-certified labs, ensuring the highest standards of accuracy. KNOWN uses industry-standard testing methods for reliable and confidential results that yield results of at least 99% accuracy.

KNOWN tests are for educational purposes only and are not intended for legal use. For legal concerns, we recommend consulting with a licensed medical professional or legal advisor.

No, there are no ongoing costs after purchasing any tests. The Solution Lab is accessible for one year from the date of your purchase -- and will not auto-renew.

You can reach our customer support team via email at support@knownathome.com. We are dedicated to resolving any issues promptly and ensuring your experience with KNOWN is as smooth as possible.